Frequently asked questions
Answers to the questions we hear most often about how Jaxolith works, what it costs, and how your data is handled.
Everything you need to know
If you can't find what you're looking for here, reach out through our contact page and we'll get back to you.
What does Jaxolith actually do?
Jaxolith analyses your financial data to surface income diversification opportunities and highlight risk exposure, presenting the findings as clear, actionable recommendations rather than raw numbers.
Do I need technical or financial expertise to use it?
No. The platform is designed to translate complex analysis into plain-language guidance, so you don't need a background in data science or finance to understand the output.
How is my data kept secure?
Data is handled according to our published privacy policy, which covers how information is collected, stored, and used. We recommend reviewing it for full details before connecting any accounts.
Can I try Jaxolith before committing to a plan?
Getting started is covered on our homepage via the "Get started" option. Specific plan and trial details are best confirmed by contacting our team directly.
What kind of data sources can I connect?
Jaxolith is built to work with the financial and operational data you provide or connect to the platform. The exact integrations available may vary, so check the features page for the current list.
How often are recommendations updated?
Recommendations refresh as new data becomes available, so your insights reflect current conditions rather than a one-time snapshot.
Is Jaxolith suitable for individuals or only businesses?
The platform is designed to be flexible enough to support both individual users managing personal income streams and organisations managing broader risk and diversification strategies.
Can I export or share the analysis?
Yes, results are presented in a format designed to be easy to review and share internally. For specifics on export formats, contact our support team.
What happens if I need to cancel?
Cancellation terms are outlined in our terms of service. We recommend reviewing that page or reaching out directly if you have questions about ending a subscription.
Does Jaxolith provide financial advice?
Jaxolith provides data-driven analysis and recommendations to support decision-making. It is a tool to inform your choices, not a substitute for professional financial or legal advice.
How do I get help if I have an issue?
The quickest way to reach us is through the contact page, where you can send details about your question or issue directly to our team.
Still have questions?
Our team is happy to walk you through how Jaxolith fits your specific situation.
Contact us We typically respond within one business day.